Risk Management in Adventure Tourism

Assessment Criteria: Management of Risk in Risk Domains, and Use of Risk Management Instruments, for Adventure Tourism Programs

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Name:

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Organisation:

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This is Required Field.

1

Section I: Management of Risk in Risk Domains

The organization identifies reasonably foreseeable risks in the following risk domains, and institutes policies, procedures, values and systems to maintain those risks not to exceed a socially acceptable level:

1.1

Direct Risk Domains

1.1.1

Organizational Culture (underlying values and beliefs that drive behavior)

 

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1.1.2

Activities and Program Areas (program activities and sites where activities are held)

 

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1.1.3

Staff (guides, administrators, volunteers, observers, etc.)

 

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1.1.4

Equipment (buildings, vehicles, supplies, program gear, etc.)

 

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1.1.5

Participants (clients)

 

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1.1.6

Subcontractors (vendors)

 

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1.1.7

Transportation (before, during and after trips)

 

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1.1.8

Business Administration (financial, reputational, IP, etc. losses)

 

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1.2

Underlying Risk Domains

1.2.1

Government (appropriate regulation and enforcement)

 

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1.2.2

Society (e. g. risk tolerance)

 

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1.2.3

Outdoor Industry (e.g. standards-setting bodies, robust accreditation schemes)

 

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1.2.4

Business (influence of corporations on ability of government to appropriately regulate)

 

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2

Section II: Risk Management Instruments

The organization has evaluated the appropriateness of using the following risk management tools, or instruments, and, as appropriate, employs that risk management instrument to manage risks broadly across multiple risk domains:

2.1

Risk Transfer (for example, insurance, vendor use, and client liability waivers)

 

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2.2

Incident Management (such as written and rehearsed emergency response plans)

 

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2.3

Incident Reporting (incident reports are documented, evaluated, and acted upon)

 

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2.4

Incident Reviews (major incidents are formally reviewed by internal or external teams)

 

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2.5

Risk Management Committee (a committee, with external stakeholders, provides viewpoints and resources)

 

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2.6

Medical Screening (participants and staff are screened for medical appropriateness)

 

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2.7

Risk Management Reviews (proactive safety audits are periodically performed by internal or external teams)

 

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2.8

Media Relations (a plan for communicating with media in a crisis is in place)

 

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2.9

Documentation (documentary evidence of what should be done, and what has been done, is available)

 

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2.10

Accreditation (accreditation is considered or obtained)

 

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2.11

Systems Thinking (complex sociotechnical systems theory is employed in risk management practice)

 

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